We pack and dispatch most orders from Siliguri within 24 hours, and most arrive 3 to 7 days after dispatch.
Three ways to check your order
- Your shipping message. When your order ships, we send a tracking link by email and SMS. Tap it to follow your parcel with the courier.
- Your account. Sign in to My orders with the email or phone number you used at checkout to see each order and its tracking.
- Ask us. Send your order number on WhatsApp to +91 95471 02599 and we'll reply with the latest status.
Cash on delivery orders
We call or WhatsApp you to confirm every cash on delivery order. It ships once you confirm, and your tracking link follows.
Order late or damaged?
If your order hasn't arrived within 10 days of dispatch, or it arrives damaged or wrong, message us and we'll replace it or refund you in full. See our Refund policy.